Spam Arrest tries to erase the past
The developer of a spam-fighting service is trying to airbrush the Web, asking some Web sites to remove references to criticisms that it sent out spam two years ago.
Brian Cartmell, chief executive of Spam Arrest LLC, said the posts in question reflect past practices, but people who read them today might mistakenly believe the policies are current.
"Sometimes people cancel their subscriptions because they believe it's some sort of ongoing practice," Cartmell said.
Spam Arrest takes a challenge-response approach to fighting spam. When people send e-mail to a Spam Arrest customer for the first time, they get a message asking them to prove they are human by clinking on a link. The original e-mail then goes through.