Technology: handle with care
Most organisations have measures in place to protect their systems from spyware and viruses. They use spam filters to cut down on unsolicited emails and have a firewall in place to minimise exposure to hacking.
Even if more recent developments such as blogs and instant messaging have yet to be addressed by many, existing efforts indicate a broad awareness of the risks of internet use and the need to put measures in place. But many small organisations have yet to develop formal written policies.