VoIP spurs demand for network support services
Evolution of the global VoIP equipment market will push network support services spending to $1.27bn in 2010, industry experts predicted today.
IDC expects traditional divisions between telephony and IT to erode as network equipment vendors move from proprietary hardware and software towards software running over dedicated servers.
The analyst firm pointed out that networking vendors have traditionally experienced very little competition for support services owing to the proprietary nature of their products.
But as the market moves toward software running on general purpose servers, a slew of third-party support services providers and systems vendors have an opportunity to provide support services for the hardware.
