Virus blamed for BigPond delays
The Swen virus has been blamed for delaying emails to BigPond customers by up to several days.
On Tuesday, BigPond reported its customers were receiving emails late due to a rapid rise in messages being sent and received through the network.
Email messages had increased on average from about eight million to 13 million daily.
Spokeswoman Kerrina Lawrence today said the Swen virus was responsible for the sudden surge in traffic.
"Telstra's technical staff has been working around the clock to establish additional network capacity to cater for the unexpected ... increase in email traffic," she said in a statement.
Lawrence said the additional capacity will help cater for the rise in messages.
