Virgin Media to clamp down on extreme broadband usage
The company said excessive usage can affect the service received by other customers. Virgin Media has blamed some of its subscribers' "extremely heavy" broadband usage for connection issues in Feltham.
Some local customers of the cable broadband provider have seen their speeds running at slower-than-expected levels of late, reports the Hounslow Chronicle.
Responding to the issue, a spokesman for Virgin Media said a "small number" of people in the area have been using "more than their fair share" of data, which is hampering the service received by other consumers. They pledged to resolve the problem by contacting these excessive users, adding: "Relief work has also already been planned ... for mid-December to manage this increased demand."
