Simon Moores: A bad case of worms

I'm annoyed. Over the past weeks, I've been receiving a constant flow W32-Sober virus attacks, ostensibly from the server of an international hotel chain based in Germany. After several tries, I managed to reach to the head of IT at the hotel and speak to him about the virus attack problems I am having. They are aware of the issue and believe someone has hijacked their domain to spread viruses. It's a huge problem for them and they don't know what to do about it other than respond to angry customers.

Along with angry customers, the damage to brand and reputation remains a concern.