Salesforce: Customers Hungry For Better Encryption After NSA Snooping

Despite CEO Marc Benioff’s claim that Edward Snowden’s leaks on mass surveillance were “irrelevant” for Salesforce, another executive at the cloud giant has claimed customers were keen to see improved security in response to the explosive revelations.

Benioff told journalists at the company’s Dreamforce conference this week the leaks had not been a “a major issue”, saying the customer data Salesforce dealt with was not the kind the US government typically went after.

But Alex Dayon, president for applications and platform at Salesforce, told TechWeekEurope customers had been keen to see Salesforce take action to better protect their data from the prying eyes of US intelligence. It has promised to improve encryption to serve those customers’ needs.