Rent-to-own PCs surreptitiously captured users' most intimate moments
Seven rent-to-own companies and a software developer have settled federal charges that they used spyware to monitor the locations, passwords, and other intimate details of more than 420,000 customers who leased computers.
The software, known as PC Rental Agent, was developed by Pennsylvania-based DesignerWare. It was licensed by more than 1,617 rent-to-own stores in the US, Canada, and Australia to report the physical location of rented PCs. A feature known as Detective Mode also allowed licensees to surreptitiously monitor the activities of computer users. Managers of rent-to-own stores could use the feature to turn on webcams so anyone in front of the machine would secretly be recorded. Managers could also use the software to log keystrokes and take screen captures.
"In numerous instances, data gathered by Detective Mode has revealed private, confidential, and personal details about the computer user," officials with the Federal Trade Commission wrote in a civil complaint filed earlier this year. "For example, keystroke logs have displayed usernames and passwords for access to e-mail accounts, social media websites, and financial institutions."
