Network router glitch caused WhatsApp's 'biggest' outage

posted onFebruary 24, 2014
by l33tdawg
http://en.wikipedia.org/wiki/WhatsApp
Credit: http://en.wikipedia.org/wiki/WhatsApp

WhatsApp founder Jan Koum on Sunday issued an apology and blamed a network router for Saturday's outage of the mobile messaging app.

"We are sorry about the downtime," wrote Koum. "It has been our longest and biggest outage in years. It was caused by a network router fault which cascaded into our servers."

"We worked with our service provider on resolving the issue and making sure it will not happen again." WhatsApp was down for more than three hours on Saturday just days after Facebook bought it for US$19 billion. The service initially said it was "experiencing server issues" without providing further details.

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