Man kicked off Southwest flight after tweeting about rude gate agent
Public relations aren't the strong point of most airlines, but Southwest took it to an entirely new level recently after a tense incident between a passenger and a rude Southwest gate agent -- which led to hostilities, thinly veiled threats, and forcibly deleted tweets.
A Minnesota man and his two children, ages six and 9, were preparing to board a return flight from Denver to Minneapolis when a gate agent stopped him. The man was in A-class priority boarding, which would allow him to get on the plane before other passengers, but his two small children didn't -- so when they attempted to board the plane with their father, a gate attendant stopped them.