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iTunes customers facing mysterious account hacks, disappearing gift card money

posted onFebruary 10, 2012
by l33tdawg

Earlier this week, The Global Mail called attention (via CNet) to an Apple Support Community thread with more than 70 pages of responses dating as far back as Nov. 2010.

According to the thread and others like it, numerous iTunes customers were victims of fraudulent app purchases that drained gift card credits from their accounts. Others reported charges to their PayPal or credit card accounts and changes to their account information.

Given that the issue has persisted intermittently for over a year, some customers have begun to speculate that Apple has kept the problem under wraps despite not having fully resolved it. "It is very apparent that Apple iTunes has a big problem on their hands, and they are keeping quiet about it," forum user "glight" wrote.

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