Have play.com been sending customers’ details to everyone?
It seems that something has gone horribly wrong at the HQ of play.com over the past few hours, if the word of BW reader Wout is anything to go by.
He’s been having problems getting to speak to any of their customer service reps and reports that the line cuts off after about four minutes, regardless of whether you’ve actually been able to speak to anyone or not.
If that wasn’t bad enough, Wout was sent no less than 24 emails from play.com, each one confirming the dispatch of an ordered item. A minor glitch you might think, until you learned that each one is for a different item and is for someone else.
