DNS Server Error Brings Down iTunes, iCloud for 12 Hours
Apple has had its ups and its downs in the first two days of this work week.
Less than 48 hours after the company triumphed with its launch of Apple Watch and two new MacBook notebook PCs on March 9, its all-important Web storefronts were knocked offline for about 12 hours March 11 -- from about 2 a.m. until 2 p.m. Pacific time.
Apple issued a rare public apology to customers for the long service interruption and blamed it on a "internal DNS (Domain Name Service) error." The outage impacted sales on the iTunes Store, iBooks Store, App Store, and Mac App Store. Users were unable to buy apps or other content, and in some cases are prevented from downloading updates and even opening already-purchased apps.