Customer information left exposed by insurance giant
The mission is affordable health care. But Anthem Blue Cross Blue Shield is paying the price for a security slip up that exposed the name, social security number and credit card information of customers like Robert Byrd.
"They can do almost anything with that," Byrd said. "Which part of my back do I look over?"
In Kentucky alone, Anthem said 20,000 members got a letter letting them know a small group of people got access to customers personal and financial information, just by tinkering with the company's web address. Anthem offered customers a year's worth of free credit monitoring, but little explanation about who the hackers were or what they were after.
