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Cisco changes privacy policy for Linksys routers after uproar

posted onJuly 2, 2012
by l33tdawg

Cisco Systems said a privacy policy for the Cisco Connect Cloud service that alarmed some customers was a mistake and has been removed.

The cloud service, which among other things allows users of some Wi-Fi home routers to manage their devices from away from home, went live last week and was included in an automatic firmware update to those routers. That brought a flood of complaints to online forums about both the firmware update and the privacy document, which said Cisco might track and share information about customers' Internet use and other data.

"We removed content that could have been misinterpreted as being inconsistent with Cisco's privacy statement based on a selective analysis," Cisco said in a statement. "In a nutshell, this was just a mistake," Cisco spokesman David McCulloch said.

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