Bridgestone Sues IBM For $600 Million Over Allegedly 'Defective' System That Plunged The Company Into 'Chaos'
Tire company Bridgestone has slapped IBM with a huge lawsuit over a custom-built computer system that performed so poorly, it threw Bridgestone’s "entire business operation into chaos," the suit alleges, as reported by the Tennessean.
The system cost over $75 million and went live in January, 2012. It immediately experienced "system-wide failures" for three months, Bridgestone alleges:
"Tires which should have been delivered to fill customer orders … piled up in distribution centers, smaller warehouses, and trailers parked in parking lots. Ultimately, [Bridgestone] was forced to lease an enormous amount [of] public warehouse space at great expense."
