Blizzard Admits Accounts With Authenticators Have Been Hacked
So, you know how there was this whole thing about having an official Blizzard authenticator meant you weren't going to get hacked? Well, turns out you can still get hacked even with an authenticator.
Originally, Blizzard mentioned that accounts they investigated that had been hacked/infiltrated/compromised did not have authenticators attached beforehand. This led many in the forums to post rebuttals that most of the hacking occurring was due to player negligence and that they were not properly protecting themselves.
Well, today it turns out that some of the Battle.net accounts that have been infiltrated did have authenticators attached and that there was a bit more to it than just an extra layer of password protection required to protect the user. The news comes courtesy of a reader who tipped us off to a forum thread about a potential refund, one that finally indicates what the results were of an account that did have an authenticator that managed to get infiltrated.