Barnes & Noble customers file lawsuits after breach
Victims of a PIN pad tampering incident, which compromised customer information at dozens of Barnes & Noble stores, have filed three class-action lawsuits against the nation's largest book retailer.
In response to the breach, on Sept. 14, the company removed PIN pads from all of its nearly 700 stores nationwide after tampered devices were discovered at 63 locations in Illinois, New York, New Jersey, California, Massachusetts, Florida, Pennsylvania, Rhode Island and Connecticut.
Because of an FBI investigation, the retailer said it waited until Oct. 24 to make the announcement that bandits “planted bugs” in PIN pad devices to steal customer credit and debit card information through skimming fraud.