5 ways to take the opaqueness out of cloud contracts
Eight out of 10 enterprise Software-as-a-Service buyers will not be happy with the contracts they sign. And there's good reason for that.
That's the prediction from Gartner analyst Alexa Bona, who chides the current state of contracts, which all too often "have ambiguous terms regarding the maintenance of data confidentiality, data integrity and recovery after a data loss incident."
Bona outlines three options enterprise cloud buyers need to exercise every time they cut a cloud agreement.
