Would you like an audio recording with that? McDonald's records conversations for "Quality Assurance Purposes"
David Litchfield of security firm Acuvant reveals that the McDonald’s from Sydney Airport records its customers’ conversations.
“Your conversations will be audio and video recorded for quality assurance purposes,” reads a sign at the entrance.
Although it might be a good thing that the company is trying to offer quality services to customers, one can’t help but wonder about the privacy implications of such practices. These days, when almost everything is connected to the Internet, privacy has become a major concern. Every new online service that’s launched is thoroughly examined by privacy advocates and for a very good reason.
