Google Hopes AI Can Turn Search Into a Conversation

Google often uses its annual developer conference, I/O, to showcase artificial intelligence with a wow factor. In 2016, it introduced the Google Home smart speaker with Google Assistant. In 2018, Duplex debuted to answer calls and schedule appointments for businesses. In keeping with that tradition, last month CEO Sundar Pichai introduced LaMDA, AI “designed to have a conversation on any topic.”

In an onstage demo, Pichai demonstrated what it’s like to converse with a paper airplane and the celestial body Pluto. For each query, LaMDA responded with three or four sentences meant to resemble a natural conversation between two people. Over time, Pichai said, LaMDA could be incorporated into Google products including Assistant, Workspace, and most crucially, search.

“We believe LaMDA’s natural conversation capabilities have the potential to make information and computing radically more accessible and easier to use,” Pichai said. The LaMDA demonstration offers a window into Google’s vision for search that goes beyond a list of links and could change how billions of people search the web. That vision centers on AI that can infer meaning from human language, engage in conversation, and answer multifaceted questions like an expert.