Trolls exploit Zoom privacy settings as app gains popularity

Working and socialising from home has brought new risks to everyday life, as webcam meetings and chatroom cocktail hours contend with privacy invasions, phishing attacks and “zoombombings” – uninvited guests abusing the popular video service to broadcast shocking imagery to all.

Public Zoom hangouts have become a popular way to spend time for isolated remote workers, who are joining calls with names such as “WFH Happy Hour” to spend time in the company of others.

But the default settings of the service are configured in the expectation of trust between participants, meaning trolls can wreak havoc. Some zoombombers have used the screensharing feature to broadcast pornography and violent imagery. Others have revelled in the opportunity for exhibitionism, while security experts have said the file transfer feature that is switched on by default could be used to spread malware.