When critics described Windows 8.1 as a step backwards, I disagreed: Responding to customer complaints is never wrong, I argued, and the new version of the OS made it more acceptable on the many different types of PCs and devices on which Windows now runs. With Update 1, however, I'm beginning to question the validity of this new direction, and am now wondering whether Microsoft has simply fallen into an all-too-familiar trap of trying to please everyone, and creating a product that is ultimately not ideal for anyone.
If you look back over the decades at the many high-level complaints that have been leveled at Windows, one in particular sticks out: Unlike Mac OS, in particular, Windows has always attempted to satisfy every possible customer need, and as such it often provides multiple ways to accomplish the same thing. The result is a messy product, if you will, one that lacks the singular vision that is typically associated with the Mac and Apple's other products.
There's no reason to mince words: This criticism has always been valid. And if you were to simplify the issue down to a sound bite, you might make the following claims: Windows was designed by a committee. The Mac, by contrast, often feels like it was designed by a single person.