Three Years of Misery Inside Google, the Happiest Company in Tech
On a bright Monday in January 2017, at 2:30 in the afternoon, about a thousand Google employees—horrified, alarmed, and a little giddy—began pouring out of the company's offices in Mountain View, California. They packed themselves into a cheerful courtyard outside the main campus café, a parklike area dotted with picnic tables and a shade structure that resembles a giant game of pickup sticks. Many of them held up handmade signs: “Proud Iranian-American Googler,” “Even Introverts Are Here,” and of course, “Don't Be Evil!” written in the same kindergarten colors as the Google logo.
After a few rounds of call-and-response chanting and testimonials from individual staffers, someone adjusted the rally's microphone for the next speaker's tall, lanky frame. Sundar Pichai, Google's soft-spoken CEO of 15 months, stood in the small clearing in the dense crowd that served as a makeshift stage. “Over the last 24 to 48 hours, we've all been working very hard,” he said, “and every step of the way I've felt the support of 60,000 people behind me.”
It was, to be precise, January 30; Donald Trump's presidency was 10 days old. And Executive Order 13769—a federal travel ban on citizens from Iran, Iraq, Libya, Somalia, Sudan, Syria, and Yemen, and a wholesale suspension of US refugee admissions—had been in effect for 73 hours, trapping hundreds of travelers in limbo at the nation's airports. For the moment, the company's trademark admonition against evil was being directed at a clear, unmistakably external target: the White House.
