Study Says People Dissatisfied with Netbooks

The NPD group has done a study into customer satisfaction among netbook buyers, and they came to some surprisingly unsurprising results. As it turns out, people who expected a notebook when they bought a netbook were more likely to be disappointed than buyers who set out to buy a netbook from the get-go. No doodoo, Sherlock.

According to the study done by the NPD group, 58% of consumers who bought a netbook instead of a notebook were satisfied with their purchase. In comparison, 70% of people who set out to buy a netbook from the get-go were satisfied. This seems pretty straightforward to me: if you want to buy object A, but when you get home you see it's object B, you're going to be dissatisfied.