RIM announcement of upcoming changes in services fees was a surprise to investors and thus caused the stock to drop, even as company revenues and cash continue to grow.
If there is one thing that investors hate more than nearly anything else it is a surprise. In fact, investors, and their joined-at-the-hip financial analysts apparently hate surprises even more than taxes, the Fiscal Cliff or boardroom fraud.
So when RIM CEO Thorsten Heins told investors on a conference call that RIM planned to change the way it charges for its data services, they freaked out. The reason they freaked out is that the BlackBerry maker didn’t tell anyone that this news was coming.