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Queuing psychology: Can waiting in line be fun?

posted onNovember 21, 2008
by hitbsecnews

Warning: Standing in line can cause extreme boredom, annoyance and even rage, which is precisely why there is a fascinating science devoted to what makes people tick -- and ticked off -- when forced to wait.

You may not know it, but the seemingly mundane task of forming a queue at the airport, a fast-food joint or a post-Thanksgiving midnight sale is the subject of careful study by experts in the field of queuing psychology.

The findings may not always reduce wait times, but they can cut frustration and make people feel better, or even happy, about waiting in line, said Richard Larson, who has researched queuing psychology for more than two decades.L33tdawg: I think if you're just waiting in line with absolutely NOTHING to do, then it would be the suck, but if you've got an iPod, iPhone or PSP - it's not so bad :P Oh yes and there's also that old fashion thing people call 'reading material' *grin*

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