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Nissan EV app password reset prompts user panic

posted onJanuary 15, 2019
by l33tdawg
The Register
Credit: The Register

Nervous Nissan UK drivers were today assured by the car maker that Connect EV app log-in failures are related to a migration of data onto a new platform rather than anything more nefarious.

Customers contacted The Reg after receiving what one described as a slew of password resets and some speculated on the potential cause.

Nissan's UK arm denied that ongoing problems with its Connect EV electric car app were the result of any error, but claimed a roll out of a "new computer system' meant users had been asked to reset their passwords. “There has been no data breach,” it said. “The data was simply migrated over to a new computer system and therefore customers have been asked to reset their passwords as a security protocol.”

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