New Site Recovers Files Locked by Cryptolocker Ransomware

Until today, Microsoft Windows users who’ve been unfortunate enough to have the personal files on their computer encrypted and held for ransom by a nasty strain of malware called CryptoLocker have been faced with a tough choice: Pay cybercrooks a ransom of a few hundred to several thousand dollars to unlock the files, or kiss those files goodbye forever. That changed this morning, when two security firms teamed up to launch a free new online service that can help victims unlock and recover files scrambled by the malware.

First spotted in September 2013, CryptoLocker is a prolific and very damaging strain of malware that uses very strong encryption to lock files that are likely to be the most valued by victim users, including Microsoft Office documents, photos, and MP3 files.

Infected machines typically display a warning that the victim’s files have been locked and can only be decrypted by sending a certain fraction or number of Bitcoins to a decryption service run by the perpetrators. Victims are given 72 hours to pay the ransom — typically a few hundred dollars worth of Bitcoins — after which time the ransom demand increases fivefold or more.