New-look Hotmail sparks complaints
Microsoft's changes to Hotmail, its popular webmail service, haven't gone down well in all quarters. Last month, Microsoft introduced a new layout to Hotmail, though it allowed you to use the older layout if you wished.
However, since last week, anyone with a Hotmail account has been forced to use the new layout. "I really HATE the new hotmail and that is the first time I have ever used all caps," reads a comment from one Hotmail user on the Windows Live blog.
"I don't like it a million times. I am not computer-savvy and the little I know about email I was able to do with Hotmail even though others were telling me a million times to switch to Gmail. I think I will do that now," another comment read. As well as gripes about the layout, several surfers complained of technical issues too.