Microsoft: Outlook's not broken and we aren't 'fixing' it
Microsoft’s decision to change the rendering engine in its Outlook mail client from HTML to the Word rendering engine back in 2007 wasn’t one of its most popular moves. In fact, there are still more than a few Outlook users who are hoping against hope that an online campaign might result in Microsoft backtracking with Outlook 2010 and going back to HTML rendering.
Microsoft’s response: Outlook isn’t broken and Outlook 2010 will include the Word rendering engine, just like Outlook 2007 does. The Outlook team posted its response to the Twitter-based campaign designed to convince the company to go back to the HTML rendering default on the Outlook Team blog on June 24.