Microsoft Blames Itself For Xbox Hack

After first blaming unsavvy users for being duped into revealing their Xbox Live account information, Microsoft is admitting that its own support staff is at fault.

Gamers have been complaining that hackers broke into their Xbox Live accounts and made off with users' points and information. Last week, Microsoft said it was investigating reports of fraudulent activity on the Xbox Live network.

Then the company said in a blog post that after an investigation into the situation, it found no evidence of a security compromise, noting that malicious users have been attempting to draw personal information from unsuspecting users to gain access to their Live accounts.