Just what is the big problem with Linux?

Linux evangelists point out that their chosen operating system is free – in terms of price, and in terms of personal liberties. You can make copies for any of your friends. You can run a business on it.

Now, while people exist who don’t know of anything other than Microsoft Windows, there are also those who simply have made the conscious choice not to use Linux. Just what is the big problem that prevents adoption?

I asked a number of Windows users what would have to change about Linux to make it something they would seriously move to. The responses form a collection of matters that merit resolution, whether by those developing Linux distributions or those advocating Linux.