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JPMorgan Chase glitch displays customers as zero

posted onMarch 19, 2013
by l33tdawg

Customers of JPMorgan Chase reported seeing zero balances in their accounts both online and on mobile, and speculated that the bank's systems had been hacked into.

The bank however clarified late Monday that it was having a technology problem regarding customers' balance information that it was working to resolve.

"Almost had a heart attack... Haven't checked my balance in a little bit but it read zero. Gotta be an early April Fool joke or something," wrote one user on Twitter. Some others suggested that the bank's systems may have been hacked.  "It has nothing to do with the cyber threats - it's an internal issue. We are very sorry to our customers for the inconvenience," the bank said in a statement.

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