EU wallops WhatsApp, iMessage and Gmail
WhatsApp, iMessage and Gmail will face tougher rules on how they can track users under planned new laws being worked out by the European Union executive.
The web companies would have to guarantee the confidentiality of their customers’ conversations and get their consent before tracking them online to target them with personalised advertisements.
This means that Gmail and Hotmail will not be able to scan customers’ emails to serve them with targeted advertisements without getting their explicit agreement. The European Commission extends some rules that now apply to telecom operators to web companies offering calls and messages using the internet, known as “Over-The-Top” (OTT) services, and seeks to close a regulatory gap between the telecoms industry and mainly US Internet giants such as Facebook, Google and Microsoft.