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Dropbox: Yes we went down, but not because of hackers

posted onJanuary 13, 2014
by l33tdawg

The popular Dropbox cloud storage and file sharing site went down Friday night with some issues lingering into Saturday. The San Francisco company acknowledged the service disruption on its tech blog, but disputed claims that it was taken down by hackers and attributed the issues to a maintenance issue.

"Hi everyone, we wanted to give an update on where things stand.

As of this morning at 4:10am PT, nearly all users (over 99%) can access their files on dropbox.com. The Photos tab is still turned off, but you can access your photos via the Files tab on dropbox.com or the desktop client. We’re continuing to make a lot of progress restoring full service to all users, and are doing so in careful steps.

About 5% of our users are still experiencing problems syncing from the desktop client, and about 20% of users are having issues accessing Dropbox through our mobile apps. Within a few hours, we’ll be rolling out a change that will further improve things for those users. We’ll give an update after that.

Your files have been safe this entire time. Thanks again for your patience."

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