Coinbase, Worldpay, Visa play blame game after dosh vanishes from crypto-fans' pockets
Customers of cryptocurrency exchange Coinbase are still virtually in the dark regarding mysterious withdrawals made from their bank accounts that, in some cases, have apparently left some unlucky punters broke and facing overdraft fees.
Last week, netizens watched money drain out of bank accounts connected to Coinbase profiles thanks to phantom transactions. On Thursday, Coinbase, a San Francisco upstart, apologized, and claimed it was not at fault, adding that "the erroneous credit and debit charges are the result of Visa reversing and recharging transactions."
"This was not done by Coinbase. We are working with Visa to ensure all affected customers are reimbursed," a rep for the exchange said. The staffer also claimed Visa changed the merchant category code (MCC) for digital currency vendors, linking that update to the unexpected transactions.
