Beware the CEO who knows 'everything about tech'
Of course, CEOs come in all stripes, from the out-of-touch to the malevolent. Then there are the ones who mistakenly think they know all about technology, often embracing cutting-edge releases to bask in the attention of being known as an early adopter. What lowly tech can remove them from their deluded pedestal?
Some years ago I was hired by a CEO of a K12 facility who was just like this. We'll call him "Tom." He had great visions for his domain, and I was the first dedicated IT person to be hired. Tom told me from the start that he knew all there was to know about the technology, and when I needed help I could ask him any time. Oh goody, I thought. He also told me to look into problems with the server: It kept crashing and wasn't always accessible through the network; also, email wasn't functioning properly. The phone system wasn't working correctly, either.
