Apple Responds To Journalist Victim of Apple ID Hack

Last week, Wired columnist Mat Honan’s digital life was destroyed by hackers who were able to connect to his Apple ID and remotely erase all of the data on his iPhone, iPad, and MacBook.
Apple responded today to Honan via a spokesperson, Natalie Kerris. In a statement to Wired, where Honan posted an account of his experiences, Apple promised to look into how users can protect their data and security better when they need to reset their account passwords.
“Apple takes customer privacy seriously and requires multiple forms of verification before resetting an Apple ID password,” said Apple, via Kerris. “In this particular case, the customer’s data was compromised by a person who had acquired personal information about the customer. In addition, we found that our own internal policies were not followed completely. We are reviewing all of our processes for resetting account passwords to ensure our customers’ data is protected.”