AI voice cracks telephone banking voice recognition
Voice ID is slowly rolling out across various banks worldwide as a way to perform user authentication over the phone. However, questions remain about just how secure it is. Now that we have freely available artificial intelligence (AI) happily replicating people’s voices, could it be a security risk?
Some recent research suggests that it could. Vice reporter Joseph Cox put it to the test, with surprising results. All it took was five minutes of recorded speech and a site that can learn to synthesise the voice in the recording.
At first the banking website refused to verify Cox's synthesized voice as genuine. But with a few tweaks, it soon allowed Cox into his account. From here, he had access to account information, recent transactions, transfers, and balances. You’ll note from the video below that an additional piece of information is required here in the form of date of birth.
