6 Tips for Building Bulletproof Exchange E-Mail in the Cloud
In the hotel business, IT people are used to having to create standardized technology services to share with parts of the company that they don't necessarily own.
Sonesta International Hotel Co., for example, is made up of 34 hotels, resorts, casinos and cruise ships worldwide -- some of which the company owns directly, while others are managed or franchisee properties.
Each has its own infrastructure for guest services -- cable television, Internet access and the like -- separated for security reasons from room-reservation and facilities-management systems, says Carol Beggs, vice president of technology for the Boston-based company.