30% failure rate haunts Xbox 360 image
According to some reports Xbox 360’s continue to experience hardware issues. A recent query put to an Australian game retailer puts the figure at a 30% return rate. Already highlighted in the European community recently, the perceived failure rate of the Xbox 360 game console from Microsoft is beginning to tarnish the platforms image.
A recent article over at Smarthouse describes various anecdotal experiences of Xbox 360 failures and subsequent dealings with the Microsoft support procedure. Some are not so flattering (my own experience whilst disappointing, left me with little downtime).
From the article; According to an EB Games store manager, who wished to remain anonymous, failure rates for the Xbox 360 have dropped in recent times but still outweigh hardware failures for competing consoles.