When it comes to evaluating networking devices (routers, Access Points, switches), almost everyone focuses on the hardware. Not me. My RouterSecurity.org site is devoted to software.
But, there is yet another crucial aspect to evaluating devices - the personality of the company behind it. Specifically, how it reacts to the inevitable software flaws.
At the end of 2016 assorted bugs in Netgear routers were made far worse by the company's slow reaction. Now, Netgear has a whole new procedure for dealing with bug reports. Time will tell how well it works. This week, the focus is on Ubiquiti Networks. Over at SmallNetBuilder.com, Tim Higgins just reviewed their latest access points and started off the review pointing out how popular Ubiquiti access points are with the Ars Technica crowd.