Apple Stores are often seen as a model of modern retail - spotless, stylish temples for the products that they sell. But like any company, the customer service is only as good as the representative delivering it, and there are always occasional weak links.
A man alleges that he visited an Apple Store in Portland, Oregon, and left with a homophobic slur printed on his receipt, entered by the store employee that served him. The employee apparently entered the customer Adam Catanzarite's email address on the account as "email@example.com".
Edward Snowden has given a long interview to Wired magazine in which he reveals that he has not read all of the NSA documents that he took with him when he left, but is shocked by the ones that he has.
Snowden met journalist James Bamford in clandestine circumstances in Russia, a country that recently extended his asylum with a residence permit. During the interview, which took place over several days, he revealed that the NSA has an autonomous system for tracking and retaliating to cyber attacks, and said that it is called Monstermind.
Wired is out with a major cover story this morning featuring former NSA contractor Edward Snowden clutching a giant American flag. In it, Snowden uncovers knowledge about an NSA program known as MonsterMind, which, if true, could signal a big step in how the U.S. government traces cyberattacks back to their source.
MonsterMind can reportedly analyze incoming malware and block it, according to Wired. But the real power lies in MonsterMind's other capability: It's reportedly capable of hacking back at targets automatically:
If you found your Internet speed has been pathetic today and some sites wouldn't load at all, you're not alone.
Many tier-one Internet service providers (ISPs), and in turn, the last mile ISPs they support, experienced technical problems that resulted in bad service throughout the US and some parts of Canada.
They say never to read the comments. But I do. Every day. I read every comment—the good, the bad, the so ugly it needs to be deleted—because it’s my job. I’m a community management consultant. And, believe it or not, my favorite commenters are anonymous.