Sony Shuts Down PSN Briefly Due to Flood of Password Resets

Sony was forced to shut down the PlayStation Network for half an hour early Monday morning after its networks were inundated by customers trying to reset their passwords.

"We're currently experiencing an extremely heavy load of password resets, so we recently had to turn off services for approximately 30 minutes to clear the queue," wrote Nick Caplan, head of communications, at the Sony PlayStation EU blog. "If you've requested your password reset, please give it a bit of time to reach your email."

On Saturday, when Sony began restoring its online services to millions of users in the Americas, Europe, and Australia (but not Japan), Sony said customers would have to wait for an email with a link to reset their passwords before being allowed back into the PlayStation Network. Unfortunately this process has been bogged down with delays, with customers awaiting the email lashing out on Sony's blogs, forums, and social networks.