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Mt. Gox call center to answer Bitcoin queries

posted onMarch 3, 2014
by l33tdawg

Fresh off its filing for bankruptcy protection, Bitcoin exchange Mt. Gox is taking the first steps to set its ship aright.

The Japan-based Mt. Gox said in a March 2 notice posted on its Web site that it has set up a call center to "respond to all inquiries." The brief posting, in both Japanese and English, provides a phone number and gives the hours of operation as 10 a.m. to 5 p.m. Japan time, Monday through Friday. (That works out to 5 p.m. to midnight PT, Sunday through Thursday.)

The call center is set to go into operation on Monday. The posting calls the notice an "announcement regarding an application for commencement of a procedure of civil rehabilitation," which sounds like a regulator-mandated and very bureaucratic way of saying that Mt. Gox's call center is phase one of the Bitcoin exchange's hoped-for recovery.

Source

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