Mt. Gox call center to answer Bitcoin queries
Fresh off its filing for bankruptcy protection, Bitcoin exchange Mt. Gox is taking the first steps to set its ship aright.
The Japan-based Mt. Gox said in a March 2 notice posted on its Web site that it has set up a call center to "respond to all inquiries." The brief posting, in both Japanese and English, provides a phone number and gives the hours of operation as 10 a.m. to 5 p.m. Japan time, Monday through Friday. (That works out to 5 p.m. to midnight PT, Sunday through Thursday.)
The call center is set to go into operation on Monday. The posting calls the notice an "announcement regarding an application for commencement of a procedure of civil rehabilitation," which sounds like a regulator-mandated and very bureaucratic way of saying that Mt. Gox's call center is phase one of the Bitcoin exchange's hoped-for recovery.