76% of Brits unhappy with their broadband
More than three quarters (76 percent) of Brits are unhappy with their broadband, says MyVoucherCodes.co.uk. Research of 1,647 people by the comparison site revealed 59 percent believe their broadband speed is simply 'too slow' while 37 percent admitted they're unhappy with their provider.
Of those who's issue lies with their provider, 46 percent blamed not being able to speak to anyone at their ISP but more than half (51 percent) admitted 'poor customer service' was the source of their unhappiness.
Nearly a quarter (24 percent) said they were happy with their broadband, but more than half of these (57 percent) admitted they thought their speed could be improved. Furthermore, Leeds proved to be the area where broadband users were unhappiest, followed by Aberdeen, Newcastle, Plymouth and Glasgow.
- Tue, 2012-08-21 08:52
- Mon, 2012-07-02 01:34
- Tue, 2013-04-30 18:06